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For I know the plans I have for you,” declares the LORD, “plans to prosper you and not to harm you, plans to give you hope and a future.
-Jerimiah 29:11
Being a small, independently run business allows for genuine connection and the ability to create products that truly reflect my values of natural wellness, sustainable self-care, and compassion. Willow Tree Therapeutics is a dream in the making, guided by a belief in slowing down, caring well for others, and giving back where possible.
Just as God has plans for a hopeful future, my hope is to share a bit of that encouragement and comfort with others through Willow Tree. Your support, feedback, and presence here mean more than you know, and I’m so grateful to continue sharing this wellness journey with you.
Feel free to reach out or find FAQ’s below—would love to hear from you!
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Frequently Asked Questions
How can I place an order?
To place an order, simply browse our website, select your desired items, and proceed to the checkout page. Follow the prompts to provide your shipping and payment information, and your order will be processed.
What payment methods do you accept?
We accept various payment methods. At checkout, you will have the option to choose your preferred payment method.
How long does shipping take?
Shipping times vary depending on your location. Typically, orders are processed within 1-3 business days, and delivery can take anywhere from 3-8 business days. You should receive a tracking number once your order has been shipped.
Do you offer international shipping?
At this time, Willow Tree Therapeutics ships within the United States only. To be among the first to receive updates regarding future international shipping availability, be sure to subscribe to our newsletter.
What is your return policy?
If you receive a damaged product, please contact us within 15 days of receiving your order to provide proof of the damage. We will provide a full refund or replacement at no additional cost. Because we cannot guarantee the sanitary quality of the products once they have reached their destination, we do not accept returns. Products cannot be refunded or exchanged due to personal preferences regarding the smell, color, or texture of body care products. Your satisfaction is our priority, and we want to ensure your experience is nothing less than excellent. For more on our policies please see the policy page here
Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on the couriers website.