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For I know the plans I have for you,” declares the LORD, “plans to prosper you and not to harm you, plans to give you hope and a future.
-Jerimiah 29:11
Being a small business allows us to truly connect with our customers and create products that reflect our values of natural wellness, personal sustainability, and compassion. Willow Tree Therapeutics is a dream in the making, guided by the belief in giving back.
Just as God has plans for our hopeful future, we are dedicated to sharing that optimism with others by giving back. Your feedback and support help us grow, and we’re excited to continue sharing our passion for wellness with you.
Feel free to reach out or find FAQ’s below—would love to hear from you!
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Frequently Asked Questions
How can I place an order?
To place an order, simply browse our website, select your desired items, and proceed to the checkout page. Follow the prompts to provide your shipping and payment information, and your order will be processed.
What payment methods do you accept?
We accept various payment methods. At checkout, you will have the option to choose your preferred payment method.
How long does shipping take?
Shipping times vary depending on your location. Typically, orders are processed within 1-3 business days, and delivery can take anywhere from 3-8 business days. You should receive a tracking number once your order has been shipped.
Do you offer international shipping?
As a small business we are working towards global shipping, at this time we offer shipping to limited countries. During the checkout process, you will be able to see if your country is eligible for shipping. Please note that additional customs fees or taxes may apply upon delivery, which are the responsibility of the recipient.
What is your return policy?
If you receive a damaged product, please contact us within 15 days of receiving your order. We will provide a full refund or replacement at no additional cost. Your satisfaction is our priority, and we want to ensure your experience is nothing less than excellent. For more on our policies please see the policy page here
Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on the couriers website.